Terms & Conditions

These terms and conditions shall apply to all transactions between H&S Metalcraft and any person or company etc  placing an order with H&S Metalcraft for the supply of any of our products . H&S Metalcraft agrees to sell and the buyer agrees to purchase the ordered metal artwork at the price stated and on the basis of the terms and conditions of H&S Metalcraft stated herein.

Ordering

Please ensure your delivery details are correct with a contact phone number.

Payment

On large items a deposit of 30 % will be required plus cost of postage if required. The deposit amount is non refundable once production of the product has commenced. Prior to postage all remaining amounts are required to be finalised prior to shipment. If the buyer wishes to collect the item, payment will be accepted on pick up.

 

Prices

 

All prices on this website are inclusive of a GST, unless explicitly stated otherwise. Once an order has been accepted at the advertised price the price will stand regardless of circumstances.

All orders will have a delivery charge if required as quoted by H & S Metalcraft at the time of placing the order.

All product details, prices, terms, conditions and other information are subject to change at any time without notice.

Insurance

Australia Post offers insurance terms that are reasonable. Please inform us of such requirement. Payment of such will be added to final price. H & S Metalcraft also utilises a major shipping company that is inclusive of insurance in quoted price.

Payment: (Important)

There are five payment options:

  1. PayPal: the safe way to conduct your internet payments handsmetalcraft@gmail.com

  2. Credit Card over the phone by calling 0418 106 884 We accept Visa and MasterCard only.

  3. Direct Deposit : Details will be supplied upon confirmation of your order. Order number/name must be included to use as reference of payment, customer to forward payment receipt to handsmetalcraft@gmail.com.

  4. At time of collection using EFTPOS

 

 

Customer Service

 

H&S Metalcraft's MOTTO is:" Customer satisfaction! " Please advise us of any problems and we will rectify them as soon as possible! If the goods are damaged please contact us within 24 hrs of acceptance of delivered goods on 0418 106 884 or send an email to handsmetalcraft@gmail.com

 

Please return all damaged goods to: H&S Metalcraft, Unit 9/ 5 Erina Rd Woollamia NSW 2540, and we will replace items. Postage costs will be your responsibility. Faulty items will be replaced at the cost of H & S Metalcraft.

 

Customised Designs

 

  • All customised work will incur a minimum $120 design fee and will be first designed and sent to you for your approval.
  • Upon confirmation, the design will be manufactured.
  • Once work on the design has commenced, any further changes in the design will incur extra cost depending on detail and complexity of request with a minimum of $60 per change.

Website Images

 

Images displayed on this website are the real thing or true repersentation of oour products. Actual colour can vary for any product depending on the screen and colour settings of your computer. All images products are copyrighted by H & S Metalcraft and any replecating or use of our designs will be dealt with accordingly to the copyright laws.  

 

Responsibilities of H&S Metalcraft

 

We will try our best to fulfil our obligations in regards to sending your product but we will not be responsible for any loss or damage due to outside delays or failure resulting from any cause beyond our control. Causes such as securing necessary export licenses, compliance with laws or regulations, acts of God, acts or omissions of the buyer, acts of civil or military authority, judicial action, defaults of sub-contractors or suppliers, failure or delays in transportation, embargoes, wars or riots. 

 

Disclaimer

 

We have tried our best to give you as much info as possible . We are not responsible for any info provided by third parties linked to this site. Please contact LouiseSmeets on : 0418 106 884 for any further information. All product details, prices, terms, conditions and other information are subject to change at any time without notice.

H&S Metalcraft Info

H&S Metalcraft is a Jervis Bay/Murrumburrah (NSW Australia) based business that is family owned. All artwork is designed by H & S Metalcraft remains the exclusive copyright and property of H & S Metalcraft.

Images displayed on this website are the real thing. Actual colour can vary for any product depending on the screen and colour settings of your computer.