If you have a change of mind, please contact us as soon as possible from time of placing order and we will process a refund and cancel your order. If the order has already been shipped, unless there is an issue with the item upon receiving it, no refund or return will be offered.

We do not accept change of mind returns, so please consider your purchase carefully and contact the team at any time if you have any questions regarding an order before placing it.

Refunds or Cancellations for custom orders will be assessed on a case-by-case basis due to the time involved for custom orders. If the order has already been shipped, then we cannot issue a refund.

If you have any questions at any time during ordering or are unsure of what you are ordering, please just contact us here or on 02 4441 6693 and we can assist. Thanks!